Questions?

A - We create your design(s) for you and show them on an electronic proof page on all the garments and colors you select. B – When you have approved your art, you can go into your account and set up your Estore details with your markup pricing and store closing date. C – When you have completed step B, you will get a link to your store which you can share via email, school web page, etc.

We take a 10% fee out of all items that are ordered online. As an example, if you sell your t-shirt in your campaign for $10, we will take $1.00 (10%) of that out for the online store. If your bulk price for the shirts came to $5.00, you would end up paying $6.00 per shirt and the $4.00 left over would be considered a profit that would be sent back to you as a fundraiser.

We do bulk pricing which gets you the best deal. When you’re getting pricing from us in the beginning of the process, we ask you to forecast how many items you think you may sell. We base our pricing on that ballpark estimate which helps YOU determine how you should price out your items. NOTE: a 10% is taken out of the retail price you sale your items for online. This is based on the campaign store pricing, not the bulk pricing quoted to you from your sales representative For example: If you think you may sell 100 pieces, your price may be $6 each (just example). However, if you end up selling only 50 pieces, your unit pricing will go UP. So while you had in mind that we would be charged $6 from Spiritwear.com, you ended up having to pay $8 each because you did not make the estimated quantity sales.

We offer two options for delivery on eStore orders. We can ship orders directly to the coordinator (School or home address) or we offer the direct to customer option where orders are shipped direct to your students, parents or staffs home. The starting price for individual shipping & handling is $5.50 for 1 item, 2-3 items is $8.50. 4-10 items is $10.00 while 11 items and up runs $13.00.

When you’re setting up your online store, we highly recommend erring on the side of LOWER sales when thinking out markup pricing – worst case scenario. This is very important if you are using the sale as a fundraiser. For these purposes, it will also be prudent to have a store open for 3 weeks (for example) instead of running the sale for just 5 days. The longer the store is open, the likelihood of higher sales and a resulting LOWER unit price from us. We also suggest to keep the amount of designs and products lower. The more designs you may offer often will lower the order total for each design which will make your final cost of those designs higher. The higher your cost, the lower profit a school makes. We suggest running a campaign for about a month with 1-2 designs and if you want to offer additional designs, reopen the eStore and run a new campaign the following month. This has shown the best results. Often a family only wants to spend X amount in a month on school apparel. They may like each design but are not able to buy each one all in one month.

We suggest on keeping the amount of designs and products to a low amount of 1-2 per campaign. The more designs you may offer often will lower the order total for each design which will make your final cost of those designs higher. The higher your cost, the lower profit a school makes. We suggest running a campaign for about a month with 1-2 designs and if you want to offer additional designs, reopen the eStore and run a new campaign the following month. This has shown the best results. Often a family only wants to spend X amount in a month on school apparel. They may like each design but are not able to buy each one all in one month.

You can have 5 variables in your eStore, meaning, a mixture of colors, artwork designs or apparel items. Example: 1 design offered on a t-shirt with 2 shirt color options and also offered on a long sleeve t-shirt with 2 shirt color options is 5 variables. Based on previous customers- I would limit the amount of products the first run to see how many people actually order. We suggest on keeping the amount of designs and products to a low amount of 1-2 per campaign. The more designs you may offer often will lower the order total for each design which will make your final cost of those designs higher. The higher your cost, the lower profit a school makes. We suggest running a campaign for about a month with 1-2 designs and if you want to offer additional designs, reopen the eStore and run a new campaign the following month. This has shown the best results. Often a family only wants to spend X amount in a month on school apparel. They may like each design but are not able to buy each one all in one month.

Due to the amount of time it takes for our art department to generate proofs- we suggest limiting your store down to 2-4 designs- where if you keep the designs the same you can mix and match the products.. where lets say you have one design with two ink colors- on a short sleeve t-shirt- which could also work with having that same design on a hoodie and/or long sleeve t-shirts as well.

Yes, you can run a store as long or as often as you would like. Some schools run a campaign during the back to school rush and close it down for printing and production. They reopen the campaign for the holiday season and run a 3rd campaign when Spring comes around.

We are not able to take returns unless the garment or printing is defective. If an item does not fit for example, we would not be able to offer a refund or exchange for that item. So please be careful when selecting a garment size.

Once you are ready to move forward with production of your order, make sure the campaign is closed. Click the red Place Your Order Now button to submit that will submit your sizes to your sales representative for review. Once your sales representative has received your order details, they will contact you with a final profit/loss invoice to schedule for production.

We offer bulk pricing for some garments printed with the same artwork. If your campaigns are offering the same artwork on various products, the pricing you see would not be accurate. Your sales representative will complete your invoice based on the bulk pricing of all the garments ordered that have the same exact artwork. Each campaign page displays a cost per item based on only that product printed with the artwork shown. Do not forget to factor in the 15% which is taken out of the retail price you sold your items for online. This fee is based on the campaign store pricing, not the bulk pricing quoted to you from your sales representative.

Your bulk unit pricing is based on how many total products you are ordering with the same artwork. In some campaigns you may have various products listed for sale with the same artwork. Each campaign page displays its own totals for that 1 product. Your sales representative will adjust the cost per item on your invoice according to the total products sold per artwork. Ask your sales representative for more information on grouping various products together for bulk pricing.

Simple. Click on the Edit Campaign button at the top of your campaign product page. Click on the campaign calendar and adjust your end date.

Your sales representative quoted you the cost per item based on how many products are printed with the same artwork. The more products you sell in your campaign, the better the pricing. Refer to your quotes received from you sales representative when figuring out what you should up-charge your items to make a profit. NOTE: a 15% is taken out of the retail price you sale your items for online. The 15% fee is based on the campaign store pricing, not the bulk pricing quoted to you from your sales representative. Based on experience with past schools, we suggest pricing items at a worst case senior. Often the best estimated cost to up-charge your items is by going by the quotes given to you that represent 50% of what you expect to sell. If you think your school will order 50 of 1 design, base your pricing on ordering just 25 to ensure what you sell to your members will be higher than what your final cost will be from Spiritwear.com